What Our Customers Are Saying
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Stacy Everett, LOGANVILLE, GA
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Anna is the most knowledgeable and helpful employee that you have an Athens cycle world
Roger Brsxton, Bowman, GEORGIA -
WOW. What a great service team. fixed my 2021 Goldwing back to new.
Marshall King, hoschton, GEORGIA -
Great service,fast and friendly. Definitely will recommend to anyone looking for a great bike.
-Anonymous -
Pat Pensyl was the sales person that assisted me w/ my purchase....absolutely no pressure, just extremely informative and on point w/ any questions I had. Would definitely use Pat again....he made the purchase easy. Kim Miller assisted w/ the financial aspect of the purchase and she was extremely helpful and it was a pleasure doing business w/ her. Overall I had a very positive buying experience.
-Anonymous -
I dealt with Barry Fowler in sales. He was excellent in helping me find what I was looking for and getting me set up for purchase. Great experience. Will recommend Cycle World Athens to all that I know. Thanks for all the help.
Jeff Locke, Marietta, GA -
I am a first-time motorcyclist buyer undecided with very little to no knowledge about motorcycles at all. Mr. Pat Pensyl stepped in and gave me insight and guided me based on a terrible description of a perfect pre-owned motorcycle that fitted my needs and level of riding experience and, most of all, my finances. Mr. Pensyl was beyond knowledgeable about any questions I asked. The professionalism he showed was beyond my expectations. Because of my experience with Mr. Pensyl, I will continue to shop at cycle world and recommend others to visit the store and request his services. He made my very first motorcycle experience beyond perfect.
JARRETT JOHNSON ATHENS -
I ORDERED A NEW BIKE AT CYCLE WORLD AND THE ENTIRE SALES PROCESS WAS SO EASY. THE CLOSING W/ DONNA WAS EFFICIENT, YET STRESS-FREE. THE STAFF ARE MOTORHEADS THEMSELVES AND APPRECIATE LIKE-MINDED PEOPLE. ANDY AND THE GUYS IN PARTS KNOW THEIR STUFF AND TAKE OF BUSINESS; GREAT SERVICE.SID AND THE GUYS AT THE SERVICE DESK TRY HARD TO GET MY BIKE SERVICED, EVEN THOUGH THEY ARE SUPER BUSY, AND SUCCEED EVERY TIME. THE TECHS KNOW THEIR STUFF AND MY BIKE IS RETURNED TO ME WASHED. THE TECHS ARE SO EFFICIENT, THAT I'VE NEVER GOTTEN A SHOP BILL THAT I THOUGHT WAS EXCESSIVE. I RECOMMEND CYCLE WORLD TO EVERYONE. I LOOK FORWARD TO BEING A CUSTOMER FOR A LONG TIME.
Jimmy Rhodes, Athens, GEORGIA -
I can't imagine an easier stress-free sales process. Stephan, my sales rep, was straight forward throughout the process. The sale was completed on my timeline, with no pressure sales at all. Jeremy and I spent hours reviewing different catalogs and web sites to choose the right parts for the bike. Many times Jeremy would continue searching after I left to locate what would work best. Jim and Steve assembled all the pieces, creating a reliable bike with usable power. I couldn't be happier with the way things turned out.
Michael Zamorski, Hoschton, GEORGIA -
The employee who helped me obtain my tire was very knowledgable and quickly helped me get the tire ordered. My only technical complaint would be the possible service fee when I need to get the tire replaced. $85 an hour seems a bit steep for basic service especially if I only need to replace my tire. Overall I still love your location, your inventory and your willingness to help when I asked questions. 4.5 *'s out of 5
-Anonymous -
Key & lock mechanism on 2017 street glide special came apart while in Helen Ga. Called your service department and talked with Rachel Hixson. Rode 50 + miles to get there and she was ready for me. Bike was fixed in under 15 minutes. She was over the top customer service!! I would recommend your service department & THANK YOU to Rachel Hixson and your service department!!!
Roger Wadford
Jacksonville flRoger Wadford, Jacksonville, FLORIDA -
Great buying experience! Bought my bike from Ryan and Patrick who both made things very easy and no pressure at all. Also, buying parts and accessories was very easy and laid back. Finance was simple and they had me back on bike in no time at all. Would certainly buy again and refer my friends to Cycle World.
matt dixon, Athens, GEORGIA -
I needed valve adjustment and brake and clutch fluids changed out, as well as a look-over for potential problems on my 2003 Honda Vtx 1800. I moved into this area, so I did not know the dealerships. I tried a multi-dealer franchise close to me, but they said the bike was too old for them to deal with, even though they sell this model and should service it long term. A friend recommended Cycle World, so I contacted them on the www and then visited in person and made an appointment. The ladies at the service desk were friendly, professional, and very knowledgeable about servicing my bike. Everyone whom I dealt with were the same way. I took the motorcycle in on a Monday; it was serviced Tuesday and ready for pick up Wednesday. When I got my bike back the techs had also washed and shined it! Amazing! Nothing but praise for this business and the folks who work there. A great experience, and that is rare these days. Don't even think about going anywhere else. This is the only place for me, and it should be for you, too.
Randy Massey, Covington, GA -
God is good. Through him I am a blessed man. I just recently retired and had been looking for my retirement present. I rode to the 40th Anniversary celebration with my great friend Mike. As soon as we walked in the door I saw the motorcycle (a 2009 CVO Ultra Classic Screamin' Eagle) I had been dreaming of owning one day! We checked it out and took it for a test ride. Mark Bridges, salesman, was great! I made the "call" ( a phone call to my wife Sandy to ask if I could buy a motorcycle and she said yes) and the rest is history! I thank God every time I sit on it and/or ride it! Thanks to Mark and Patrick of Cycle World for all of their help of making my dream come true! Coach Steve Sweat
Steve Sweat, Cumming, GA -
I had my bike serviced on a few weeks ago and Brian did a dang good job on it,He talked to me about what the noise was on my Harley and he fixed it and did oil change and several other things to it.This past weekend me and my wife road to Florida ,I tell you my bike hasn't road that good in a while! No ticking and road really smooth!Thanks Brian I will be back to see you!
Randy Brown Jefferson -
I have been in many bike stores across the nation! I'm a professional guitarist and love to ride. April Sailors is an employee that was remarkable at her job! I would hire this little lady without question. We plan on buying a bike for charity because of this employee @ Cycle World. Huge thanks to Cycle World Athens Ga for a great experience!
Thanks,
SG-Anonymous -
"today I took my bike in for service. saw a new Fat Boy Lo traded in my bike for it ,total experience was GREAT ! CYCLE WORLD OF ATHENS . WORLDS GREATEST BIKE SHOP ! THANKS C U IN THE WIND !"
Sam , loganville, GA -
"I absolutely love the staff at Cycle World of Athens. I took my bike in for service shortly after I had bought it privately. They looked it over and informed me on the repairs that were needed. When I got my bike back, it rode like it was brand new. You have definitely earned my business for a very long time."
Robert , Athens, GA -
"Was on a cross country trip and bike began having voltage problems in Eatonton, GA. No HD or any other motorcycle shop for 40 miles. Headed to Athens and googled HD Athens but no HD in Athens closest 50 more miles in Buford GA. Wife found Cycle Worls and we dcided to go there for any assistance. We were surprised but happy to see that Cycle Worldwas a HD dealer also! The service manage and Dana were great. They immediately began evaluating the problem (voltage regulator and battery) and had us back on the road on 1 1/2 hours. Everyone was was very helpful and did everything to make our unplanned visit a success. Offering to store the bike for the night, discounts at hotel, resturant suggestions, etc.Even provided a beverage for our pleasure. While we did not like have a mechanical problem, Cycle Worls and it's emplyess were fabulous!!!!!"
Anonymous , Virginia Beach, VA -
Stopped in Saturday for the first time. Had always dealt with Stone Mountain HD but they no loger seem to care about thier customers. I was very impressed with my experience at Cycle World and will be making this my dealership for any future needs.
Randy , snellville, GA -
"After driving 40 or so miles to the Kawasaki dealer next door to Cycle World to see a bike they advertised , but did not have . My wife jokingly suggested as long as we were there we should check out the Harley store next door . Not considering the purchase of a Harley as a second bike , I pored over the inventory with muted interest . Preparing to leave ,I spotted a bike that was generating a great deal of interest . A black 883R Sporty fully accesorised , very low mileage , and imaculately maintained , with a barely beleivable low price tag . I spoke breifly with Bobby who explained it was a special sale bike on consignment . Taken by the sheer beauty of the machine , and observing the growing interest of other patrons I proposed a somewhat unorthodox purchase offer . Although I had a substantial deposit , I anticipated I would not have the balance for at least a month .Bobby explained courteously that the bike I was lookin at was obviously a hot"" item , but contacted the owner and secured the deal on a really nice Sporty . Fortunately I was able to take delivery on my first ever Harley (after 47 years riding) three weeks before I had hoped . When I arrived to close the sale , my cycle had been detailed , oil and filter changed at NO additional cost . I was sincerely impressed . And Bobby's casual low pressure approach made the buying experience a pleasure . To my surprise two weeks after taking delivery Bobby had located the owners manual , spare key , and security system remote and mailed them to me . Thats service . I will definitely be patroninzing Cycle World in the near future . """
Clif , stone mountain, GA -
"This is the second motorcycle I have purchased from Cycle World of Athens. Both experiences were fantastic. The sales associates, especially Kevin King, did an outstanding job of giving us space to browse and decide then wrapping up the transaction with careful explanation and staying true to their terms. I plan on making another purchase soon and other purchases in the future from Cycle World."
William , Stone Mountain, GA -
The guys at Cycle World were awesome they made purchasing my bike easy Mark's knowlege of the bike was excellent Thanks to the guys at Cycle World!!!!!!!!!!!!!!!
Clifton , Winder, GA -
"Great place to deal with. Staff is very friendly, helpful and knowledgeable. Drove 100 miles for the purchase and was well worth it. Will recommend dealership to everyone."
Richard , Newnan, GA -
Just purchased my second Harley for my girlfriend from Cycle World today. Mark & Barry made it so easy and fun to buy!! David in parts and Taylor in finance were awesome too!!! I highly recommend these guys to everyone!!! THANK YOU SO MUCH!!! My girlfriend loves her new bike!!!!
Jeff , Royston, GA -
"While traveling with friends on the first day of a six day ride to Tennessee from Florida, my wife and I lost the rear brakes on our '10 Ultra Classic. After making it into Cycle World of Athens, Jim, Dana, David, and Steve jumped right on our bike and went the extra step to make sure that our brakes were functional and safe before we left their shop. I could not have been treated any better, and the service we received was outstanding. My sincerest thanks to all you guys. We will stop by to say hello next time we are in your neck of the woods. Thanks, Mike and Mary Cockerham"
Mike , Crawfordville, FL -
Felt at home when I came in the door. Thanks
Carey , Dallas, GA -
"Great place. Friendly, knowledgeable staff."
Kris , Athens, GA -
I have bought six bikes from Cycle World and the staff couldnt be more friendly and courtiious. I will continue to do buisness with them as long as they will have me.
Sixleth , Athens, GA -
Our biggest thanks to all at Cycle World of Athens again a great job.Kevin you always go beyond to help us (LOVE YOU FOR IT) Shelly fantastic job getting us out the door .A million THANKS to all .THE BEST PLACE TO BUY YOUR BIKE .
Robert , Dearing, GA -
Thanks to Gwen & Bobby for helping me select my new ride. I appreciate your patience and determination to help me choose the bike I liked best. Your insight and knowledge helped make this exciting. I look forward to a long relationship with CWA and will recommend you guys whenever possible.
Mark , Winder, GA -
I haved purchased 3 bikes form cycle world. My last was 2008 ultra classic had it in for service had a problem on the way home 65 miles. call dave told me not to drive the bike they would trailer back to dealership.problem was taken care of with the help of jim-bobby -phil. very pleased with the way it was handled. thanks roger chalker Thomson ga.
Roger , Thomson, GA -
"I bought my first new bike at Cycle World back in the 80's. I have shopped everywhere and always drive to Athens to Cycle World. Just bought a 2010 FF Edition Electra Glide. I have several HD dealerships right here, but I always return to Cycle World."
Hal , Gainesville, GA -
What a great purchase experience of a new Yamaha Grizzly. Mark Bridges made me the deal I was looking for. Everyone is very friendly and ready to meet your needs! They make it happen! What else could you ask for?
ROSCOE , WINDER, GA -
"My name is Gregory McGinnis. Founder of Born Again Ministries. I just want you to kinow my sincere appreciation for the Athens Chapter for their donation to Mr. Bill Knapps family in the untimely event of his demise. Your support and donation was greatly appreciated and delivered on time to the family. They also want you to know how much they appreciate what you have done. With both our greatest appreciation for your generosity, May God bless your chapter and it's members for furthering the increasing help we both can afford others in need. Again, Thank you from the bottom of my heart. Greg McGinnis"
gregory , jefferson, GA -
Michael , Alamogordo, NM
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NOBODY will treat you better!! When you walk in the door you know that this dealership is different. Bobby (sales) & Dave (service) are going to take care of you! Great job Guys!!!!!
Chere , Dearing, GA -
Wonderful purchasing experiance with Cycle World. Great communication VIA internet until all the details and pricing agreed on. Bobby Russell is the MAN!
Keith , Toccoa, HI -
"LET ME START BY SAYING THAT I JUST BOUGHT MY 1ST HARLEY , AND THE PEOPLE THEIR ARE AWSOME , I HAVE NEVER MEET SUCH A GREAT GROUP OF GUY'S & GIRL'S , THANK YOU SO , SO , VERY MUCH FOR THE TIME YALL SPENT W/ ME & MY FAMILY MAKING SURE I BOUGHT JUST THE RIGHT ONE HARLEY OF MY DREAMS .... THANKS TO ALL OF YOU ... EXSPECIALLY TO MR. GREG THANK YOU BUDDY!!!!!!!!"
SCOTTIE , winder, GA -
Entire experience was very laid back but professional and friendy.
doug , winder, GA -
Great service on a great bike. Only had one minor problem and that was taken care of immediately with better customer service than I had expected. I have recommended this dealership to everyone I meet in the motorcycling community. Keep up the great work!!
Ted , Winder, GA -
"I just bought a Honda VTX1300R. I finally got it out for a ride today with my wife. What a great smooth cruiser! Greg made it all possible, great sale, great bike! "
Anonymous , Athens, GA -
Thanks to Barry and Bobby for the great deal on our new V Rod Muscle.
David Ansleigh , Loganville, GA -
"After finding a great deal on a Sportster 1200 on their website, we drove nearly 2 hours to reach the show room. The dealership was great. Everyone was very helpful and displayed professional, yet fun customer service. Bobby in sales was available at the time we agreed on, and answered all my questions. I found the best deal in Georgia online at Cycle World of Athens. I would recommend them to anyone who knows what they want, but won't pay the high price of their local dealer!"
Sam , Perry, GA -
"Like so many other Harley owners I just have to stop when I see that HD sign in the sky. I have been to nearly 75 dealers in the past three years. I want you and your associates to know how welcome I felt coming into your store. I was spoken to when I entered, spoken to by at least three others while browsing and Thanked when I left. I did by a part for my 07 FLHTC and your Parts Department was just as freindly and helpful. I had the best experience there than I have ever had anywhere I have been. You should be very proud. Thank You Paul Wilson"
Paul , Camden, TN -
"First let me say that this is the first bike I've ever owned. I've ridden a little in the past but never owned. I bought a pre-owned bike from Cycle World and the way I was treated felt like I was buying a 30K bike! EVERYONE was as nice and friendly as could be. Cycle World didn't just sell a bike, they earned a longtime customer."
Michael , Sautee Nacoochee, GA -
"Bobby in sales was professional and easy to work with, the ladies in accessories were very helpful and knowledgeable with getting fitted for new helmets, the parts dept was helpful in ordering additional accessories, and David in service was very helpful in the work the service department performed for me. Over all I had a great experience with Cycle world. "
Anonymous , Danielsville, GA -
"SETH IN SERVICE, THANKS FOR YOUR HELP...YOUR GREAT...BULLDAWG"""""
BOB , Dearing, GA -
"After coming to the conclusion that my local Harley Dealership was going to be impossible to deal with, I made a call to Ski"" and was able to get a great deal which, I'm sure, pleased all parties involved. Upon accepting delivery of my 08 Ultra Classic Electra Glide, I purchased several accessories. Everyone that I had the pleasure of dealing with with absolutely top notch! Just prior to leaving, one of the dealership's owners approached my wife and I and thanked us for our purchase. We were thoroughly impressed with the gentleman and his fine dealership. I just wish that you were closer to Augusta!...But, the drive was definately worth it. """
Christopher , Evans, GA -
this is the second bike me and my wife have purshased from you all mark bridges is one hell of a good guy .he isnot a push salesperson just frindley and helpful with all question you may ask. In our eyes he is a big asset to cycleworld great job guys
dean , bethlehem, GA -
David Howard in service was very helpful with my Harley purchase. He took the time to go over the complete bike and answer any questions I had! Great guy doing a great job. I look foward to doing more business with you.
Brian , Danielsville, GA -
"I am abrand new Harley rider at the age of 55. I was referred to Barry by a friend of mine named Bob. Ever since I met Barry at the dealership, the personnel that he had to help me get started with my new experience was very positive and very helpful. I was supposed to have died from cancer a couple of years ago, but have beaten it. Now I can enjoy my lifelong dream and it helps to know that folks like those at CycleWorld are so helpful. I have talked to people in the parts department and service department, and everyone just seems to be very helpful, Thanks Alot. I don't see helpful in a lot of places. Ya'll keep up the good work, and know that you have caused me to make CycleWorld, my Harley go to place!!! Thanks Again, Richard Houghton"
Richard , Maysville, GA -
"Just wanted to Thank steve Nelson for selling me my 2008 Street Glide. Cycle world was a long way from me(84 miles) But after talking to steve on the phone i new i was coming in to buy my bike from him,great guy all around .Thanks for eveything Steve!!! Chris Marietta,GA"
Christopher , Marietta, GA -
I recently purchased my second Harley from cycleworld and again the experience was excellent!!! Bobby and Kevin could not have been nicer. I have visited most of the Harley dealerships from atlanta down to kissimee and most of the time the experience is not enjoyable. Cycleworld is the exception they make u feel right at home as soon as you walk in the door. In fact I looked at the same model bike that I bought this week at a dealership in kissimee but their lack of interest and their attitude made me pick up the phone and call Bobby at cycleworld to see if they had a night train. They had one so i came back to athens and purchased it. Thanx guys for a wondeful experience and i love my new bike it is everything Bobby said it was.
keith , elberton, GA -
I have done business with them for over 30 years & have always had excellent service and hope to use them for years to come. Andrew Pearson Athens Ga.
Andrew , Athens, ID -
This dealership will do whatever is in their power to insure you are happy. I had a few minor issues and they gave them the attention as if they were major ones. They will get my repeat business so long as I am able to ride.
Chris , Lawrenceville, GA -
I WOULD LIKE TO THANK EVERYONE WHO HELP ME PURCHASE MY NEWBIKE. EVERYONE WAS VERY POLITE AND HELPFULLY.IWOULD SEND EVERYONE I KNOWN TO CYCLEWORLD TO BUY A BIKE. THANKS ROBERT LEE
robert , BETHLEHEM, GA -
"Besides meeting my trade-in needs, Tap(sales) and Patrick(finance) did an excellent job of making you feel happy to spend your money. I don't want to slag any other dealerships, however...most of them need to send there employees to CycleWorld so they can observe how real salespeople and loan departments are supposed to act. Customer satisfaction 100%. Jon Wilson"
jonathan , albany, GA -
I have a dealer 5 miles from my house that had the bike I wanted but they never acted like they wanted my business. I drove 45 miles to Cycle World because they made me feel welcome the minute I walked in. They made it clear they wanted my business and they've been treating me that way ever since. Everyone from sales to parts to service goes out of their way to make me feel special every time I visit. I'm a customer for life!
David , Covington, GA -
"My salesperson, Derrick was very knowledgeable about my fourwheeler, and Allen informed me about the big foot kit, which I just had to have. Plus, it was extra thoughtful for John and Derrick to explain the handling of my fourwheeler."
Candace , hull, GA -
"On July 22, 2006 during the Opening House, I had my 2001 Harley Ultra towed in for repairs. I called prior and the service department was expecting me. Great service department. While enjoying the open house noticed this 2006 Red Goldwing on the show room floor. Chatted with Keving off and on during the morning. The short and long of it, I bought the goldwing and headed back to upstate New York. Although there were some misunderstanding between me and sales, it was a great experience. In fact, Mr. Phil Nucholls called several times. What a great thing for an owner to do. That probably would not have happened in New York. If ever you are near this dealership stop in and visit. You will not be disappointed. In fact they should open a branch near where I live. If the dealership was closer than 1100 miles they would receive all of my service and accessory needs."
George , Hamlin, NY -
"I was in Athens, Georgia, for the Women on Wheels Ride-in over the 4th of July. Because Cycle World was one of the sponsors, the WOW women were asked to use your services. And, they could not have chosen a better dealership. Our group from Pennsylvania, Winding Road Riders, enjoyed shopping for parts and clothing in your store. I purchased a T-shirt, luggage bag, E-Z pull clutch, and had a turn signal replaced. Because you guys were taking care of the 400+ women that attended the rally, I had to wait a while for the clutch to be installed. And, to my amazement, when I went to pay for the installation, I was told that you had waived the charges. The dealerships in our area (and probably throughout the U.S.) should take a lesson from your dealership. Here I was, an out-of-towner that you would probably never see again, and you treated me as a regular that had purchased several motorcycles from you. I was truly amazed. No wonder you received a standing ovation at the finale of our WOW meeting. You guys deserve it. Keep up the good work. Thanks for the great treatment. Regards, Barbara"
Barbara , Doylestown, PA -
"Outstanding customer service before, during and after the sale. Friendly people. It is almost like shopping with family. Thanks for a great experience."
Chris , Atlanta, GA -
"I attended the AMA/FIM Women's Motorcycling Conference this past weekend (June30-July3). My fender was rubbing against my tire. (I had bungeed wrong). Dave Howard was so nice, he found out what was wrong, had the mechanic fix it, adjusted the suspension and then in an old fashioned fatherly tone, told me to check it every 100 miles to be safe. He even gave me the gloves so I wouldn't get my hands dirty while checking. I felt confident when I left the shop that my bike was safe for the long ride back home to Ohio.Let Dave know I did check it and I made it home safely. Thanks for the food and fun too. Sunday I spent lots of money on clothes and stuff to bring back home. "
Anonymous , Galloway, OH -
"We bought our 1st Harley at Cycle World. A used classic, Cycle World did great helping us with no high pressure. We did have minor problems with the 1996 Harley Classic that was taken care of fast, effient, and FREE. We have used every department, they have all been great. We are going back to buy the wife her first bike. Thanks folks"
Joseph , madison, GA -
was very pleased with the way i was taken care of and the deal i was given on the classic you were very helpful in every way my next bike i will buy from you i drove 180 miles to buy from you and i will do it again thanks
nick , cobbtown, GA -
I have purchased two biles in the past 10 years from Cycle World of Athens. The first was a 1996 Honda Shadow ACE 1100 and the last one is a 2005 Harley Road King. I have to say that my experience with Cycle World of Athens has been a good one. I have never had any problems and they have done just about anything I have requested. Their service department has been top notch and I would not have a problem sending anyone I know to buy or have a bike serviced through them. They also have some of the nicest people in the world working for them that I have run across. Keep up the good work gang.
Karl , Winder, GA
Bought a 2023 Polaris Ranger Crew. Barry Brugh went above and beyond explaining all the varied models and styles, then Barry Fowler did an excellent job walking us through the purchase. I have been very pleased in dealing with these folks at this dealership over the years.