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| Here is what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page
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"Was on a cross country trip and bike began having voltage problems in Eatonton, GA. No HD or any other motorcycle shop for 40 miles. Headed to Athens and googled HD Athens but no HD in Athens closest 50 more miles in Buford GA. Wife found Cycle Worls and we dcided to go there for any assistance. We were surprised but happy to see that Cycle Worldwas a HD dealer also! The service manage and Dana were great. They immediately began evaluating the problem (voltage regulator and battery) and had us back on the road on 1 1/2 hours. Everyone was was very helpful and did everything to make our unplanned visit a success. Offering to store the bike for the night, discounts at hotel, resturant suggestions, etc.Even provided a beverage for our pleasure.
While we did not like have a mechanical problem, Cycle Worls and it's emplyess were fabulous!!!!!"
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By: Anonymous Virginia Beach , VA
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"Stopped in Saturday for the first time. Had always dealt with Stone Mountain HD but they no loger seem to care about thier customers. I was very impressed with my experience at Cycle World and will be making this my dealership for any future needs."
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By: Randy snellville, GA
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"Bought my 2004 HD FXDWG at CYCLEWORLD and am loving the ride. Thanks to all the fine folks at CYCLEWORLD including Bobby, Barry and all the other great paisanos there. You guys took great care of me. As they say in Italian: Molto Bene....Bravissimo ! Grazia tutti....."
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By: Kenneth Norcross, GA
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"I came to the dealership to look not really expecting to purchase a bike. I had a 2010 Yamaha Raider but looked around and found a used Harley Road Glide. End result was that I traded for the Road Glide. This was on a Saturday and I rode the bike home where it sat until the next weekend. I started to town and the bike simply quit at the traffic light and would not start. I trailered it back to Athens to dealer and left it. It stayed at dealers for 4 weeks being worked on. I was called and told it was ready and I picked it up and rode it home again. The dealer did not charge me one cent for repairs during this time. The bike was not right, it spit and sputtered at lights and just simply was not running right. I made a call to Mark and he instructed me to bring it back so they could look at it again. I took it back and it was checked and the result was they could not fix what was wrong with the bike at their facility. It would have to be sent out and put on a dyno. I was not a happy camper at the thought of being without the bike for another two-three weeks. So after talking with Barry and Mark they took the bike back and put me on a 2012 Harley Ultra Classic. I cannot say enough good things about these two, Barry and Mark, and the dealership. At most other dealers they would probably have told me the used bike was "as is" and it was my problem. But these two men went over and beyond to make me happy with the purchase from Cycle World. I would not buy from any other dealer and highly recommend them to everybody. My thanks to Cycle World and Mark and Barry!!!!"
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By: Russell McDonough, GA
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"Love my new Harley "
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By: Chris Covington, GA
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"After driving 40 or so miles to the Kawasaki dealer next door to Cycle World to see a bike they advertised , but did not have . My wife jokingly suggested as long as we were there we should check out the Harley store next door . Not considering the purchase of a Harley as a second bike , I pored over the inventory with muted interest . Preparing to leave ,I spotted a bike that was generating a great deal of interest . A black 883R Sporty fully accesorised , very low mileage , and imaculately maintained , with a barely beleivable low price tag . I spoke breifly with Bobby who explained it was a special sale bike on consignment . Taken by the sheer beauty of the machine , and observing the growing interest of other patrons I proposed a somewhat unorthodox purchase offer . Although I had a substantial deposit , I anticipated I would not have the balance for at least a month .Bobby explained courteously that the bike I was lookin at was obviously a "hot" item , but contacted the owner and secured the deal on a really nice Sporty . Fortunately I was able to take delivery on my first ever Harley (after 47 years riding) three weeks before I had hoped . When I arrived to close the sale , my cycle had been detailed , oil and filter changed at NO additional cost . I was sincerely impressed . And Bobby's casual low pressure approach made the buying experience a pleasure . To my surprise two weeks after taking delivery Bobby had located the owners manual , spare key , and security system remote and mailed them to me . Thats service . I will definitely be patroninzing Cycle World in the near future . "
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By: Clif stone mountain, GA
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"This is the second motorcycle I have purchased from Cycle World of Athens. Both experiences were fantastic. The sales associates, especially Kevin King, did an outstanding job of giving us space to browse and decide then wrapping up the transaction with careful explanation and staying true to their terms. I plan on making another purchase soon and other purchases in the future from Cycle World."
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By: William Stone Mountain, GA
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"The guys at Cycle World were awesome they made purchasing my bike easy Mark's knowlege of the bike was excellent Thanks to the guys at Cycle World!!!!!!!!!!!!!!!"
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By: Clifton Winder, GA
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"Great place to deal with. Staff is very friendly, helpful and knowledgeable. Drove 100 miles for the purchase and was well worth it. Will recommend dealership to everyone."
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By: Richard Newnan, GA
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"Just purchased my second Harley for my girlfriend from Cycle World today. Mark & Barry made it so easy and fun to buy!! David in parts and Taylor in finance were awesome too!!!
I highly recommend these guys to everyone!!! THANK YOU SO MUCH!!! My girlfriend loves her new bike!!!! "
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By: Jeff Royston, GA
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"While traveling with friends on the first day of a six day ride to Tennessee from Florida, my wife and I lost the rear brakes on our '10 Ultra Classic. After making it into Cycle World of Athens, Jim, Dana, David, and Steve jumped right on our bike and went the extra step to make sure that our brakes were functional and safe before we left their shop. I could not have been treated any better, and the service we received was outstanding. My sincerest thanks to all you guys. We will stop by to say hello next time we are in your neck of the woods.
Thanks,
Mike and Mary Cockerham"
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By: Mike Crawfordville, FL
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"Many thanks go out to Phil, Barry, and Kevin for all that they did. This will be my sixth bike from Cycle World and would not think of buying from anyone else. Oh, and thanks to you too Shelly."
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By: Sixleth ATHENS, GA
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"Felt at home when I came in the door. Thanks "
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By: Carey Dallas, GA
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"Great place. Friendly, knowledgeable staff."
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By: Kris Athens, GA
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"My first visit to your Dealership was last Saturday, Feb.12,2011. I was there for service. The way I was received was like I was a long time and special customer. From the service desk to the technition to the parts counter and the ladies on the sales floor, everyone and I mean everyone was so genuine in making sure I was taken care of. The whole staff including the salesmen on the floor made me feel like I was family. I have been telling all my friends and I hope they will take the ride to your Dealership, because it is worth the trip. Again Thank You All.
Best Regards, James Steedley--Jonesboro, Georgia"
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By: James Jonesboro, GA
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"We just purchased a 2011 road king and the only way the experience could have been any better is if they had been giving them away!!! Everyone was HELPFUL FRIENDLY AND TOP NOTCH ALL AROUND!!! KEVIN KING IS A TRUE MAN OF HIS WORD...WHICH IS NOT ALWAYS EASY TO FIND. WE COULDN'T BE HAPPIER!!!! WAY TO GO CYCLE WORLD OF ATHENS GA"
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By: Paul Washington, GA
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"I have bought six bikes from Cycle World and the staff couldnt be more friendly and courtiious. I will continue to do buisness with them as long as they will have me."
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By: Sixleth Athens, GA
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"After trading in an Ole Friend, I opted for the new '11 Street Glide. Oh man, what an experience. I drove to Daytona the next day! She's been there and back with a big smiley face all the way. Thanks Kevin & Bobby
It was real"
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By: Randall Monroe, GA
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"Our biggest thanks to all at Cycle World of Athens again a great job.Kevin you always go beyond to help us (LOVE YOU FOR IT) Shelly fantastic job getting us out the door .A million THANKS to all .THE BEST PLACE TO BUY YOUR BIKE ."
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By: Robert Dearing, GA
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"Special thanks to Scott, Heather and Dave in the Service Department! They got my Rebel 2000 serviced and running and me riding again. They were so kind and answered all my quesionts with a smile.
Special THANKS to Scott! -He rescued me on the side of the road and found that a dirt dobber had built a nest in my ignition switch that left me stranded.
Thanks to a great service team!"
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By: Debbie Ila, GA
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"Thanks to Gwen & Bobby for helping me select my new ride. I appreciate your patience and determination to help me choose the bike I liked best. Your insight and knowledge helped make this exciting. I look forward to a long relationship with CWA and will recommend you guys whenever possible."
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By: Mark Winder, GA
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"I haved purchased 3 bikes form cycle world.
My last was 2008 ultra classic had it in for service had a problem on the way home 65 miles. call dave told me not to drive the bike they would trailer back to dealership.problem was taken care of with the help of jim-bobby -phil. very pleased with the way it was handled.
thanks roger chalker
Thomson ga."
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By: Roger Thomson, GA
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"I bought my first new bike at Cycle World back in the 80's. I have shopped everywhere and always drive to Athens to Cycle World. Just bought a 2010 FF Edition Electra Glide. I have several HD dealerships right here, but I always return to Cycle World."
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By: Hal Gainesville, GA
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"What a great purchase experience of a new Yamaha Grizzly. Mark Bridges made me the deal I was looking for. Everyone is very friendly and ready to meet your needs! They make it happen! What else could you ask for?"
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By: ROSCOE WINDER, GA
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"My name is Gregory McGinnis. Founder of Born Again Ministries. I just want you to kinow my sincere appreciation for the Athens Chapter for their donation to Mr. Bill Knapps family in the untimely event of his demise. Your support and donation was greatly appreciated and delivered on time to the family. They also want you to know how much they appreciate what you have done. With both our greatest appreciation for your generosity, May God bless your chapter and it's members for furthering the increasing help we both can afford others in need. Again, Thank you from the bottom of my heart. Greg McGinnis"
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By: gregory jefferson, GA
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By: Michael Alamogordo, NM
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"NOBODY will treat you better!! When you walk in the door you know that this dealership is different. Bobby (sales) & Dave (service) are going to take care of you! Great job Guys!!!!!"
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By: Chere' Dearing, GA
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"Was able to pick up my 2008 Deluxe finally. What a wonderful ride! Felt like I was riding on clouds had to really watch my speed as you can't feel anything but riding in Heaven. Thanks Bobby"
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By: Claude Toccoa, GA
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"Wonderful purchasing experiance with Cycle World. Great communication VIA internet until all the details and pricing agreed on. Bobby Russell is the MAN!"
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By: Keith Toccoa, HI
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"LET ME START BY SAYING THAT I JUST BOUGHT MY 1ST HARLEY , AND THE PEOPLE THEIR ARE AWSOME , I HAVE NEVER MEET SUCH A GREAT GROUP OF GUY'S & GIRL'S , THANK YOU SO , SO , VERY MUCH FOR THE TIME YALL SPENT W/ ME & MY FAMILY MAKING SURE I BOUGHT JUST THE RIGHT ONE HARLEY OF MY DREAMS .... THANKS TO ALL OF YOU ... EXSPECIALLY TO MR. GREG THANK YOU BUDDY!!!!!!!!"
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By: SCOTTIE winder, GA
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"Entire experience was very laid back but professional and friendy. "
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By: doug winder, GA
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"Great service on a great bike. Only had one minor problem and that was taken care of immediately with better customer service than I had expected. I have recommended this dealership to everyone I meet in the motorcycling community. Keep up the great work!!"
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By: Ted Winder, GA
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"I just bought a Honda VTX1300R. I finally got it out for a ride today with my wife. What a great smooth cruiser! Greg made it all possible, great sale, great bike!
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By: Anonymous Athens, GA
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"Thanks to Barry and Bobby for the great deal on our new V Rod Muscle."
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By: David & Ansleigh Loganville, GA
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"After finding a great deal on a Sportster 1200 on their website, we drove nearly 2 hours to reach the show room. The dealership was great. Everyone was very helpful and displayed professional, yet fun customer service. Bobby in sales was available at the time we agreed on, and answered all my questions. I found the best deal in Georgia online at Cycle World of Athens. I would recommend them to anyone who knows what they want, but won't pay the high price of their local dealer!"
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By: Sam Perry, GA
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"Like so many other Harley owners I just have to stop when I see that HD sign in the sky. I have been to nearly 75 dealers in the past three years. I want you and your associates to know how welcome I felt coming into your store. I was spoken to when I entered, spoken to by at least three others while browsing and Thanked when I left. I did by a part for my 07 FLHTC and your Parts Department was just as freindly and helpful.
I had the best experience there than I have ever had anywhere I have been. You should be very proud.
Thank You
Paul Wilson"
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By: Paul Camden, TN
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"First let me say that this is the first bike I've ever owned. I've ridden a little in the past but never owned. I bought a pre-owned bike from Cycle World and the way I was treated felt like I was buying a 30K bike! EVERYONE was as nice and friendly as could be. Cycle World didn't just sell a bike, they earned a longtime customer."
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By: Michael Sautee Nacoochee, GA
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"Bobby in sales was professional and easy to work with, the ladies in accessories were very helpful and knowledgeable with getting fitted for new helmets, the parts dept was helpful in ordering additional accessories, and David in service was very helpful in the work the service department performed for me. Over all I had a great experience with Cycle world. "
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By: Anonymous Danielsville, GA
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"SETH IN SERVICE, THANKS FOR YOUR HELP...YOUR GREAT..."BULLDAWG""
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By: BOB Dearing, GA
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"After coming to the conclusion that my local Harley Dealership was going to be impossible to deal with, I made a call to "Ski" and was able to get a great deal which, I'm sure, pleased all parties involved. Upon accepting delivery of my 08 Ultra Classic Electra Glide, I purchased several accessories. Everyone that I had the pleasure of dealing with with absolutely top notch! Just prior to leaving, one of the dealership's owners approached my wife and I and thanked us for our purchase. We were thoroughly impressed with the gentleman and his fine dealership. I just wish that you were closer to Augusta!...But, the drive was definately worth it. "
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By: Christopher Evans, GA
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"this is the second bike me and my wife have purshased from you all mark bridges is one hell of a good guy .he isnot a push salesperson just frindley and helpful with all question you may ask. In our eyes he is a big asset to cycleworld great job guys"
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By: dean bethlehem, GA
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"David Howard in service was very helpful with my Harley purchase. He took the time to go over the complete bike and answer any questions I had! Great guy doing a great job. I look foward to doing more business with you."
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By: Brian Danielsville, GA
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"I am abrand new Harley rider at the age of 55. I was referred to Barry by a friend of mine named Bob. Ever since I met Barry at the dealership, the personnel that he had to help me get started with my new experience was very positive and very helpful. I was supposed to have died from cancer a couple of years ago, but have beaten it. Now I can enjoy my lifelong dream and it helps to know that folks like those at CycleWorld are so helpful. I have talked to people in the parts department and service department, and everyone just seems to be very helpful, Thanks Alot. I don't see helpful in a lot of places. Ya'll keep up the good work, and know that you have caused me to make CycleWorld, my Harley go to place!!!
Thanks Again,
Richard Houghton"
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By: Richard Maysville, GA
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"Just wanted to Thank steve Nelson for selling me my 2008 Street Glide. Cycle world was a long way from me(84 miles) But after talking to steve on the phone i new i was coming in to buy my bike from him,great guy all around .Thanks for eveything Steve!!! Chris Marietta,GA"
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By: Christopher Marietta, GA
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"I recently purchased my second Harley from cycleworld and again the experience was excellent!!! Bobby and Kevin could not have been nicer. I have visited most of the Harley dealerships from atlanta down to kissimee and most of the time the experience is not enjoyable. Cycleworld is the exception they make u feel right at home as soon as you walk in the door. In fact I looked at the same model bike that I bought this week at a dealership in kissimee but their lack of interest and their attitude made me pick up the phone and call Bobby at cycleworld to see if they had a night train. They had one so i came back to athens and purchased it. Thanx guys for a wondeful experience and i love my new bike it is everything Bobby said it was."
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By: keith elberton, GA
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"I have done business with them for over 30 years & have always had excellent service and hope to use them for years to come.
Andrew Pearson Athens Ga."
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By: Andrew Athens, ID
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"This dealership will do whatever is in their power to insure you are happy. I had a few minor issues and they gave them the attention as if they were major ones. They will get my repeat business so long as I am able to ride."
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By: Chris Lawrenceville, GA
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" I WOULD LIKE TO THANK EVERYONE WHO HELP ME PURCHASE MY NEWBIKE. EVERYONE WAS VERY POLITE AND HELPFULLY.IWOULD SEND EVERYONE I KNOWN TO CYCLEWORLD TO BUY A BIKE. THANKS ROBERT LEE"
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By: robert BETHLEHEM, GA
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"Besides meeting my trade-in needs, Tap(sales) and Patrick(finance) did an excellent job of making you feel happy to spend your money. I don't want to slag any other dealerships, however...most of them need to send there employees to CycleWorld so they can observe how real salespeople and loan departments are supposed to act. Customer satisfaction 100%. Jon Wilson"
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By: jonathan albany, GA
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"I have a dealer 5 miles from my house that had the bike I wanted but they never acted like they wanted my business. I drove 45 miles to Cycle World because they made me feel welcome the minute I walked in. They made it clear they wanted my business and they've been treating me that way ever since. Everyone from sales to parts to service goes out of their way to make me feel special every time I visit. I'm a customer for life!"
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By: David Covington, GA
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"My salesperson, Derrick was very knowledgeable about my fourwheeler, and Allen informed me about the big foot kit, which I just had to have. Plus, it was extra thoughtful for John and Derrick to explain the handling of my fourwheeler."
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By: Candace hull, GA
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"On July 22, 2006 during the Opening House, I had my 2001 Harley Ultra towed in for repairs. I called prior and the service department was expecting me. Great service department.
While enjoying the open house noticed this 2006 Red Goldwing on the show room floor. Chatted with Keving off and on during the morning. The short and long of it, I bought the goldwing and headed back to upstate New York.
Although there were some misunderstanding between me and sales, it was a great experience. In fact, Mr. Phil Nucholls called several times. What a great thing for an owner to do. That probably would not have happened in New York.
If ever you are near this dealership stop in and visit. You will not be disappointed. In fact they should open a branch near where I live.
If the dealership was closer than 1100 miles they would receive all of my service and accessory needs."
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By: George Hamlin, NY
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"I was in Athens, Georgia, for the Women on Wheels Ride-in over the 4th of July. Because Cycle World was one of the sponsors, the WOW women were asked to use your services. And, they could not have chosen a better dealership.
Our group from Pennsylvania, Winding Road Riders, enjoyed shopping for parts and clothing in your store. I purchased a T-shirt, luggage bag, E-Z pull clutch, and had a turn signal replaced.
Because you guys were taking care of the 400+ women that attended the rally, I had to wait a while for the clutch to be installed. And, to my amazement, when I went to pay for the installation, I was told that you had waived the charges.
The dealerships in our area (and probably throughout the U.S.) should take a lesson from your dealership. Here I was, an out-of-towner that you would probably never see again, and you treated me as a regular that had purchased several motorcycles from you. I was truly amazed.
No wonder you received a standing ovation at the finale of our WOW meeting. You guys deserve it. Keep up the good work.
Thanks for the great treatment.
Regards, Barbara"
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By: Barbara Doylestown, PA
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"Outstanding customer service before, during and after the sale. Friendly people. It is almost like shopping with family. Thanks for a great experience."
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By: Chris Atlanta, GA
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"I attended the AMA/FIM Women's Motorcycling Conference this past weekend (June30-July3). My fender was rubbing against my tire. (I had bungeed wrong). Dave Howard was so nice, he found out what was wrong, had the mechanic fix it, adjusted the suspension and then in an old fashioned fatherly tone, told me to check it every 100 miles to be safe. He even gave me the gloves so I wouldn't get my hands dirty while checking. I felt confident when I left the shop that my bike was safe for the long ride back home to Ohio.Let Dave know I did check it and I made it home safely. Thanks for the food and fun too. Sunday I spent lots of money on clothes and stuff to bring back home. "
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By: Anonymous Galloway, OH
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"We bought our 1st Harley at Cycle World. A used classic, Cycle World did great helping us with no high pressure. We did have minor problems with the 1996 Harley Classic that was taken care of fast, effient, and FREE. We have used every department, they have all been great. We are going back to buy the wife her first bike. Thanks folks"
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By: Joseph madison, GA
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" was very pleased with the way i was taken care of and the deal i was given on the classic you were very helpful in every way my next bike i will buy from you i drove 180 miles to buy from you and i will do it again thanks"
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By: nick cobbtown, GA
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"I found the perfect Harley for me at Cycleworld and was very pleased not only with the sales staff but with the parts and service people. It really shows that they take pride in their work!!!!"
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By: keith elberton, GA
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"I have purchased two biles in the past 10 years from Cycle World of Athens. The first was a 1996 Honda Shadow ACE 1100 and the last one is a 2005 Harley Road King. I have to say that my experience with Cycle World of Athens has been a good one. I have never had any problems and they have done just about anything I have requested. Their service department has been top notch and I would not have a problem sending anyone I know to buy or have a bike serviced through them. They also have some of the nicest people in the world working for them that I have run across. Keep up the good work gang."
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By: Karl Winder, GA
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